Set up email notifications
Fiverr allows you to set up email notifications for new messages and orders. Make sure you have these notifications enabled so you can respond to messages quickly.
Respond promptly
Aim to respond to messages within a few hours, if possible. If you can't respond immediately, let the client know when they can expect a response.
Use quick responses
Fiverr has a feature called Quick Responses that allows you to save and reuse pre-written responses to common messages. This can save you time and help you respond more quickly.
Set realistic expectations
Make sure your response time is realistic based on your availability. If you're not able to respond quickly during certain times of the day, let clients know so they don't expect an immediate response.
Prioritize urgent messages
If you receive a message that requires urgent attention, respond to it first. This will help you maintain a high response rate and demonstrate your commitment to client satisfaction.
Be polite and professional
Always respond to messages in a polite and professional manner, even if the client is being difficult. Remember, your response rate reflects your professionalism and can impact your reputation on the platform.
Use Fiverr's mobile app
If you're away from your computer, you can still respond to messages using Fiverr's mobile app. This can help you maintain a high response rate even when you're on the go.
By following these tips, you can improve your response rate on Fiverr and increase your chances of success on the platform.
